Testing Center Supervisor Job Description

What Does a Testing Center Supervisor Do?

Students, faculty and outside testing companies depend on a campus testing center for exams that are fair and secure. Testing center supervisors make sure that every rule is followed, and every exam is proctored, scored and returned on time. Accommodated exams for students with disabilities often run through the center too.

Also known as: Testing Supervisor

Testing Center Supervisor Duties and Responsibilities

The primary responsibilities of a testing center supervisor include:

• Schedule proctors and rooms for placement tests, make-up exams and accommodated testing.
• Check that each testing room meets security rules before candidates are seated.
• Run certification and licensing exams for outside vendors such as Pearson VUE and Prometric.
• Hire, train and evaluate part-time proctors and student workers.
• Investigate cheating reports and write incident summaries for faculty or testing vendors.
• Coordinate accommodated exams with the disability services office, including extra time and readers.
• Manage the center's scheduling system and online booking for students and faculty.
• Receive, store and return paper exams under chain-of-custody rules.
• Collect testing fees, reconcile deposits and track the center's budget.
• Report testing volumes and wait times to the director at the end of each term.

Required Skills and Qualifications

To succeed as a testing center supervisor, you will need the following skills and qualifications:

• Knowledge of exam security procedures
• Scheduling software such as RegisterBlast or TutorTrac
• Supervising part-time staff
• Calm authority when rules are broken
• Familiarity with disability accommodations for testing
• Accurate cash handling and records
• Vendor certification, such as Pearson VUE test administrator
• Clear written incident reports

Education and Training

Experience as a proctor or testing assistant often leads to the supervisor's job. Many colleges prefer a bachelor's degree for the job, while BLS lists a high school diploma and a few years of work as the usual start for supervisors of office staff generally. With experience, you could move up to testing center director or into student services management.

Salary and Job Outlook

BLS projects employment of first-line supervisors of office and administrative support workers to stay almost flat from 2025 to 2035, at 0.1 percent growth. Across offices of every kind, that still means roughly 127,400 openings a year. In testing, security experience counts most.

Outlook source: U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035, First-line supervisors of office and administrative support workers.