What Does a Student Support Coordinator Do?
A student support coordinator develops and manages programs that help students succeed academically and personally, connecting them with resources, services, and support systems.
Other Job Titles for This Work
Workers in this occupation report titles such as Academic Advisor, Academic Counselor, Admissions Counselor, Career Counselor, College Counselor, Elementary School Counselor, Guidance Counselor, School Counselor.
Student Support Coordinator Duties and Responsibilities
The primary responsibilities of a student support coordinator include:
- Coordinate student support programs and services
- Meet with students to assess needs and connect them with appropriate resources
- Develop and implement retention and student success initiatives
- Collaborate with faculty, advisors, and student affairs staff
- Track student participation and program outcomes
- Organize workshops, tutoring programs, and peer mentoring activities
- Maintain student records and case notes with confidentiality
- Identify at-risk students through early alert systems
- Prepare reports on program effectiveness and student success metrics
- Manage program budgets and coordinate with grant requirements
Required Skills and Qualifications
To succeed as a student support coordinator, you will need the following skills and qualifications:
- Student counseling and support skills
- Program coordination and event planning
- Knowledge of student development theory
- Data management and assessment abilities
- Communication across diverse student populations
- Case management and follow-up skills
- Knowledge of campus resources and referral networks
- Cultural sensitivity and inclusivity
Education and Training
A bachelor's degree in education, counseling, social work, or a related field. A master's degree is preferred for many positions. Experience in student services or higher education is valued.
Salary and Job Outlook
Typical pay: $51,270 - $82,870 per year, with a median of $64,330.
The range covers the middle half of earners nationwide. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Educational, Guidance, and Career Counselors and Advisors.
BLS projects employment of educational, guidance, and career counselors and advisors to grow about 3 percent from 2025 to 2035, with about 27,800 openings a year. Student support coordinators are in demand as institutions focus on student retention and success. Advancement paths include director of student success, dean of students, or student affairs administration.
Outlook source: U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035, Educational, guidance, and career counselors and advisors.
Student Support Coordinator Pay Range
| Earners | Annual pay |
|---|---|
| Bottom 10% earn less than | $45,020 |
| Bottom 25% earn less than | $51,270 |
| Median (half earn more, half less) | $64,330 |
| Top 25% earn more than | $82,870 |
| Top 10% earn more than | $104,770 |
Highest-Paying States for Student Support Coordinators
The states with the highest median pay for this occupation are California ($86,500), Alaska ($82,900), Washington ($82,670), District of Columbia ($80,470), Massachusetts ($79,930). Pay is lowest in Florida ($53,140), Oklahoma ($52,040), South Dakota ($51,830).
Median pay in all 51 states with BLS data
| State | Median annual pay |
|---|---|
| Alabama | $59,570 |
| Alaska | $82,900 |
| Arizona | $58,250 |
| Arkansas | $59,770 |
| California | $86,500 |
| Colorado | $64,780 |
| Connecticut | $73,910 |
| Delaware | $74,070 |
| District of Columbia | $80,470 |
| Florida | $53,140 |
| Georgia | $63,720 |
| Hawaii | $61,730 |
| Idaho | $60,320 |
| Illinois | $62,420 |
| Indiana | $59,260 |
| Iowa | $56,540 |
| Kansas | $56,590 |
| Kentucky | $64,350 |
| Louisiana | $61,870 |
| Maine | $58,630 |
| Maryland | $75,820 |
| Massachusetts | $79,930 |
| Michigan | $59,440 |
| Minnesota | $64,600 |
| Mississippi | $58,710 |
| Missouri | $58,040 |
| Montana | $57,900 |
| Nebraska | $62,500 |
| Nevada | $66,710 |
| New Hampshire | $71,080 |
| New Jersey | $77,910 |
| New Mexico | $77,880 |
| New York | $71,610 |
| North Carolina | $57,630 |
| North Dakota | $58,960 |
| Ohio | $61,760 |
| Oklahoma | $52,040 |
| Oregon | $66,690 |
| Pennsylvania | $60,880 |
| Rhode Island | $75,000 |
| South Carolina | $60,340 |
| South Dakota | $51,830 |
| Tennessee | $59,960 |
| Texas | $67,900 |
| Utah | $61,320 |
| Vermont | $64,570 |
| Virginia | $67,660 |
| Washington | $82,670 |
| West Virginia | $55,520 |
| Wisconsin | $62,690 |
| Wyoming | $63,430 |
What the Work Is Like
O*NET surveys people who work as educational, guidance, and career counselors and advisors about their daily conditions. Of those surveyed:
- 98% say teamwork is very or extremely important in their job
- 96% are on the phone every day
- 96% use email every day
- 85% work indoors in a climate-controlled space every day
- 82% spend more than half the workday sitting
- 76% say being exact and accurate is very or extremely important
- 54% deal with rude or angry people at least once a week
Tools and Software Student Support Coordinators Use
Tools and equipment
Software
Is This Job a Good Fit for You?
People who do well in this job tend to enjoy helping, teaching or caring for people as well as leading, persuading and making business decisions.
Skills O*NET rates most important: Active Listening, Speaking, Social Perceptiveness, Service Orientation, Reading Comprehension, Writing.
Knowledge areas used most: Customer and Personal Service, English Language, Therapy and Counseling, Education and Training, Psychology.
Preparation: O*NET places this occupation in Job Zone 5 of 5, which means extensive preparation.
Related Careers
These jobs use similar skills, according to O*NET's related-occupation data:
Applying for a Student Support Coordinator Job
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Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.
- U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035.
- O*NET 30.1 Database, occupation 21-1012.00 (Educational, Guidance, and Career Counselors and Advisors). View on O*NET OnLine.
This page includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. The Job Explorer has modified some of the information; USDOL/ETA has not approved, endorsed or tested these changes.