What Does a Business Manager Do?
If a department is spending money, hiring staff or buying equipment, its business manager is usually involved too. In fact, so many decisions need a budget check that department heads often treat the business manager as a second-in-command. Some handle a whole college, a research institute or a study abroad program.
Also known as: Assistant Director, Institute of Government, Study Abroad Business Manager, Business Affairs Manager, Administrative and Financial Director, Senior Business Manager
Other Job Titles for This Work
Workers in this occupation report titles such as Administrative Coordinator, Administrative Director, Administrative Manager, Administrative Officer, Administrator, Business Administrator.
Business Manager Duties and Responsibilities
The primary responsibilities of a business manager include:
- Build the department's annual budget with its head, projecting salaries, operating costs and income.
- Approve purchases and travel, checking each against policy, funding source and remaining balance.
- Reconcile monthly ledgers and track spending on grants, gifts and state funds.
- Process hiring paperwork, appointments and payroll changes, working with central human resources.
- Prepare financial reports and forecasts for department heads, deans and auditors.
- Supervise office staff who handle purchasing, reimbursements, scheduling and front desk work.
- Manage contracts, leases and service agreements, keeping renewal dates on a calendar.
- Explain university policies on spending, hiring and travel to faculty and staff.
- Oversee space, equipment inventory and building issues for the department.
- Handle program fees and overseas payments for study abroad or institute programs where assigned.
Required Skills and Qualifications
To succeed as a business manager, you will need the following skills and qualifications:
- Fund accounting and budget tracking
- University financial systems such as Banner, Workday or PeopleSoft
- Advanced Microsoft Excel
- Payroll and HR processes
- Purchasing and travel policy knowledge
- Supervising a small office team
- Discretion with salary and personnel records
- Plain explanations of rules to faculty
Education and Training
Entry is open to graduates of several disciplines, as departments hire from a range of accounting, business and finance programs. Some start out as accounting assistants or department administrators and move up. An MBA may also help.
Salary and Job Outlook
Typical pay: $86,460 - $157,420 per year, with a median of $114,130.
The range covers the middle half of earners nationwide. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Administrative Services Managers.
Business managers fall under administrative services managers in BLS data, a group projected to grow about 5 percent from 2025 to 2035, with roughly 22,000 openings a year. In other words, demand is steady. Hiring often is tied to the state of university budgets, but business managers always will be needed as departments juggle grants, gifts and state money.
Outlook source: U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035, Administrative services managers.
Business Manager Pay Range
| Earners | Annual pay |
|---|---|
| Bottom 10% earn less than | $67,100 |
| Bottom 25% earn less than | $86,460 |
| Median (half earn more, half less) | $114,130 |
| Top 25% earn more than | $157,420 |
| Top 10% earn more than | $207,720 |
Highest-Paying States for Business Managers
The states with the highest median pay for this occupation are Colorado ($157,000), New Jersey ($144,460), New York ($142,280), Delaware ($139,910), Minnesota ($137,290). Pay is lowest in Idaho ($92,880), West Virginia ($84,820), Arkansas ($84,480).
Median pay in all 50 states with BLS data
| State | Median annual pay |
|---|---|
| Alabama | $114,550 |
| Alaska | $106,400 |
| Arizona | $101,160 |
| Arkansas | $84,480 |
| California | $108,890 |
| Colorado | $157,000 |
| Connecticut | $120,200 |
| Delaware | $139,910 |
| District of Columbia | $128,610 |
| Florida | $94,850 |
| Georgia | $108,250 |
| Hawaii | $110,840 |
| Idaho | $92,880 |
| Illinois | $106,860 |
| Indiana | $112,990 |
| Iowa | $116,920 |
| Kansas | $118,570 |
| Louisiana | $99,210 |
| Maine | $105,380 |
| Maryland | $115,550 |
| Massachusetts | $116,710 |
| Michigan | $108,210 |
| Minnesota | $137,290 |
| Mississippi | $96,030 |
| Missouri | $96,920 |
| Montana | $129,670 |
| Nebraska | $105,720 |
| Nevada | $95,780 |
| New Hampshire | $125,390 |
| New Jersey | $144,460 |
| New Mexico | $104,790 |
| New York | $142,280 |
| North Carolina | $105,630 |
| North Dakota | $94,320 |
| Ohio | $101,500 |
| Oklahoma | $104,670 |
| Oregon | $113,250 |
| Pennsylvania | $105,640 |
| Rhode Island | $128,980 |
| South Carolina | $124,320 |
| South Dakota | $106,410 |
| Tennessee | $127,410 |
| Texas | $114,190 |
| Utah | $123,700 |
| Vermont | $97,040 |
| Virginia | $130,850 |
| Washington | $130,630 |
| West Virginia | $84,820 |
| Wisconsin | $108,450 |
| Wyoming | $120,510 |
What the Work Is Like
O*NET surveys people who work as administrative services managers about their daily conditions. Of those surveyed:
- 96% use email every day
- 96% say teamwork is very or extremely important in their job
- 82% say being exact and accurate is very or extremely important
- 80% are on the phone every day
- 74% work indoors in a climate-controlled space every day
- 64% spend more than half the workday sitting
- 54% have a lot of freedom to make decisions
Education Workers Say the Job Needs
| Education level | Share of workers |
|---|---|
| High school diploma or GED | 34% |
| Bachelor's degree | 24% |
| Some college | 13% |
| Post-secondary certificate | 13% |
Tools and Software Business Managers Use
Tools and equipment
Software
Is This Job a Good Fit for You?
People who do well in this job tend to enjoy leading, persuading and making business decisions as well as organized work with data, records and clear procedures.
Skills O*NET rates most important: Reading Comprehension, Active Listening, Time Management, Speaking, Writing, Critical Thinking.
Knowledge areas used most: Customer and Personal Service, Administration and Management, English Language, Administrative, Personnel and Human Resources.
Preparation: O*NET places this occupation in Job Zone 3 of 5, which means medium preparation.
Related Careers
These jobs use similar skills, according to O*NET's related-occupation data:
Applying for a Business Manager Job
- Business cover letter sample
- How to write the skills section of a resume
- How to describe your work experience
- Job interview tips
- Interview thank-you note
The Job Explorer never charges candidates any money. If someone asks you to pay to apply for a business manager job or to get hired, treat it as a warning sign.
Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.
- U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035.
- O*NET 30.1 Database, occupation 11-3012.00 (Administrative Services Managers). View on O*NET OnLine.
This page includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. The Job Explorer has modified some of the information; USDOL/ETA has not approved, endorsed or tested these changes.
