What Does an Accessibility Services Manager Do?
For students with disabilities, their instructors and the college itself, accessibility services managers ensure equal access to every course, exam and reading. They make sure that accommodations are approved and delivered, and that textbooks, videos and websites are accessible and ready on time. Many run offices that also produce braille, audio and captioned materials.
Also known as: Accessible Media (AMAC) Manager
Other Job Titles for This Work
Workers in this occupation report titles such as Academic Affairs Vice President (Academic Affairs VP), Academic Dean, Admissions Director, College President, Dean, Financial Aid Director, Institutional Research Director, Provost.
Accessibility Services Manager Duties and Responsibilities
The primary responsibilities of an accessibility services manager include:
- Lead the office that reviews disability documentation and approves academic accommodations.
- Run production of accessible textbooks in braille, large print, audio and tagged digital formats.
- Arrange sign language interpreters and real-time captioning for classes and campus events.
- Manage testing rooms where students take exams with extra time or assistive technology.
- Train faculty and staff on accommodations, accessible course design and their legal duties.
- Advise departments on accessible websites, documents and videos using WCAG guidelines.
- Set the office budget and staffing, and track demand for each type of service.
- Review complaints and grievances about access, and work with legal counsel on resolutions.
- Evaluate and buy assistive technology such as screen readers and text-to-speech software.
- Report on students served, services delivered and turnaround times to senior administrators.
Required Skills and Qualifications
To succeed as an accessibility services manager, you will need the following skills and qualifications:
- Knowledge of the ADA and Section 504 of the Rehabilitation Act
- Accessible formats: braille, audio, large print and tagged PDF
- Screen readers such as JAWS and NVDA
- WCAG web accessibility guidelines
- Staff leadership and budgeting
- Case management and confidentiality
- Training and presenting to faculty
- Fair, steady judgment on accommodation requests
Education and Training
Many managers first work as accommodation specialists or accessible media producers, then move up through coordinator posts before they run an office. A master's degree in higher education, special education or rehabilitation counseling is typical, in line with BLS data for postsecondary education administrators. Hands-on training in screen readers and other assistive technology is a real advantage.
Salary and Job Outlook
Typical pay: $80,870 - $144,370 per year, with a median of $104,590.
The range covers the middle half of earners nationwide. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Education Administrators, Postsecondary.
BLS projects employment of postsecondary education administrators, the group that includes accessibility services managers, to grow about 2 percent from 2025 to 2035, with about 14,500 openings a year. Growth is slow. And, as long as colleges enroll students with disabilities, these managers will be needed to make sure accommodations arrive on time and course materials work for everyone.
Outlook source: U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035, Education administrators, postsecondary.
Accessibility Services Manager Pay Range
| Earners | Annual pay |
|---|---|
| Bottom 10% earn less than | $64,560 |
| Bottom 25% earn less than | $80,870 |
| Median (half earn more, half less) | $104,590 |
| Top 25% earn more than | $144,370 |
| Top 10% earn more than | $215,620 |
Highest-Paying States for Accessibility Services Managers
The states with the highest median pay for this occupation are New York ($139,640), New Jersey ($131,570), Massachusetts ($128,970), Delaware ($128,570), Wyoming ($127,960). Pay is lowest in Florida ($83,840), Hawaii ($81,020), Arkansas ($78,240).
Median pay in all 51 states with BLS data
| State | Median annual pay |
|---|---|
| Alabama | $100,030 |
| Alaska | $103,080 |
| Arizona | $103,280 |
| Arkansas | $78,240 |
| California | $125,460 |
| Colorado | $118,440 |
| Connecticut | $123,190 |
| Delaware | $128,570 |
| District of Columbia | $107,390 |
| Florida | $83,840 |
| Georgia | $110,200 |
| Hawaii | $81,020 |
| Idaho | $101,200 |
| Illinois | $99,770 |
| Indiana | $98,000 |
| Iowa | $89,320 |
| Kansas | $110,020 |
| Kentucky | $114,310 |
| Louisiana | $98,840 |
| Maine | $88,180 |
| Maryland | $118,550 |
| Massachusetts | $128,970 |
| Michigan | $108,500 |
| Minnesota | $104,740 |
| Mississippi | $86,590 |
| Missouri | $104,560 |
| Montana | $102,980 |
| Nebraska | $96,030 |
| Nevada | $88,810 |
| New Hampshire | $104,190 |
| New Jersey | $131,570 |
| New Mexico | $109,480 |
| New York | $139,640 |
| North Carolina | $101,060 |
| North Dakota | $101,600 |
| Ohio | $87,370 |
| Oklahoma | $105,830 |
| Oregon | $120,110 |
| Pennsylvania | $103,740 |
| Rhode Island | $106,520 |
| South Carolina | $95,570 |
| South Dakota | $126,160 |
| Tennessee | $100,850 |
| Texas | $104,390 |
| Utah | $100,420 |
| Vermont | $104,450 |
| Virginia | $120,840 |
| Washington | $127,630 |
| West Virginia | $84,660 |
| Wisconsin | $124,960 |
| Wyoming | $127,960 |
What the Work Is Like
O*NET surveys people who work as education administrators, postsecondary about their daily conditions. Of those surveyed:
- 93% use email every day
- 88% say teamwork is very or extremely important in their job
- 83% say being exact and accurate is very or extremely important
- 77% usually work more than 40 hours a week
- 76% work indoors in a climate-controlled space every day
- 73% are on the phone every day
- 68% spend more than half the workday sitting
Education Workers Say the Job Needs
| Education level | Share of workers |
|---|---|
| Master's degree | 48% |
| Doctoral degree | 37% |
| Bachelor's degree | 8% |
| Post-doctoral training | 7% |
Tools and Software Accessibility Services Managers Use
Tools and equipment
Software
Is This Job a Good Fit for You?
People who do well in this job tend to enjoy helping, teaching or caring for people as well as leading, persuading and making business decisions.
Skills O*NET rates most important: Reading Comprehension, Critical Thinking, Active Listening, Writing, Speaking, Monitoring.
Knowledge areas used most: English Language, Administration and Management, Education and Training, Customer and Personal Service, Personnel and Human Resources.
Preparation: O*NET places this occupation in Job Zone 5 of 5, which means extensive preparation.
Related Careers
These jobs use similar skills, according to O*NET's related-occupation data:
Applying for an Accessibility Services Manager Job
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Sources
- U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.
- U.S. Bureau of Labor Statistics, Employment Projections, 2025 to 2035.
- O*NET 30.1 Database, occupation 11-9033.00 (Education Administrators, Postsecondary). View on O*NET OnLine.
This page includes information from the O*NET 30.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. The Job Explorer has modified some of the information; USDOL/ETA has not approved, endorsed or tested these changes.