Telecommunications Technician Senior Duties and Responsibilities
Purpose of Classification:
Installs and maintains all aspects of communication systems
including wire and cable, facilities and equipment, centralized and
distributed telecommunications systems and all peripheral equipment.
Provides technical system support and capabilities including, but
not limited to, installation, maintenance, modification and repair
of telecommunications equipment, products and/or systems. Technical
systems may be electro-mechanical or computerized and are typically
integrated with or interconnected to larger systems. Incumbents
typically perform work on-site, off-site, or at remote locations and
can be expected to apply troubleshooting and diagnostic techniques
to determine appropriate restoration or repair actions.
third in a series of four classifications. It differs from the
previous Telecommunications Systems Technician titles in that the
major duties performed are of considerable difficulty, often of a
non-routine nature, and may require extended periods at off-site and
remote locations under little supervision. It differs from the
Telecommunications Systems Technician Principal in that duties and
projects are typically assigned by others and do not involve formal
supervision of other personnel. Incumbents may also serve as team
leaders for moderately complex, limited duration projects.
Examples of Duties:
- Determines routing and placement of cabling, wiring, and
- Performs physical installation of equipment and components
(e.g. wiring, cabling, telephone instruments,
microwave/satellite communication modules, necessary interface
cards, modems, hubs, routers, multiplexors, equipment racks,
- Moves or relocates and reinstalls equipment.
- Responds to trouble reports, performs trouble shooting
activities and repairs/replaces malfunctioning equipment and/or
- Ensures compliance with building and electrical codes.
- Implements system and equipment upgrades and modifications.
- Plans and implements departmental telecommunications and/or
facility layout changes.
- Plans, estimates, and orders equipment and material in
accordance with established stock levels; reconfigures and tests
newly acquired or newly designed systems.
- Performs diagnostics, troubleshooting, and maintenance of
complex, software-controlled telecommunications switching
- Installs distributed communications equipment and configures
hardware and software for proper operation.
- Develops and maintains facility records.
Knowledge, Skills and Abilities:
- Knowledge of communications wiring standards and
- Knowledge of telecommunications switching and common control
- Knowledge of local area networks and data network equipment
- Skill in the use of personal computers and software.
- Skill in the use and operation of test equipment and
- Ability to physically install and configure equipment,
connections, wiring, and cable working from layouts or plans.
- Skill in both verbal and written communication.
- Ability to read and understand technical manuals, schematic
diagrams, and related documentation.
Completion of two year technical training program in electronics,
communications, telephony, or industrial technology AND four years
of directly related telecommunications installation or modification
experience; OR, Five years of directly related telecommunications
installation or modification experience; OR, Any equivalent
combination of experience and/or education from which comparable
knowledge, skills and abilities have been achieved.
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