Assistant Manager Parking Services Duties
SUMMARY
This is supervisory and administrative work assisting the
department manager in conducting the overall operation of a
parking services program and related parking facilities.
Work involves the training and supervision of parking services
personnel and providing assistance to the manager in the
planning and execution of departmental policies and procedures.
Duties are performed under the supervision of the department
manager and are reviewed by observation of results.
DUTIES AND RESPONSIBILITIES
Assists the department manager and actively participates in
planning and developing parking services programs, policies, and
procedures and facilities and service upgrades.
Recruits, trains, and supervises parking services personnel
engaged in operating and patrolling pay parking lots and decks.
Responds to inquiries and complaints regarding parking services
policies, procedures, and facilities.
Develops training manuals and updates staff on operational
charges.
Programs and maintains the Micro-Series Key Card Reader System.
Supervises the work of outside contractors providing striping
and maintenance work on parking lots.
Prepares brochures, maps, and informational materials for public
dissemination.
Assumes administrative responsibility in absence of department
manager including decision making and personnel direction.
Monitors the performance of a large staff of employees assigned
to campus parking areas to insure adherence to policies and
regulations.
Performs related work as required.
EDUCATION AND EXPERIENCE
Graduation from an accredited college or university supplemented
by experience in the area of parking organization, supervisory,
and management experience; or any equivalent combination of
training and experience.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge of parking services policies, procedures,
and operational facilities.
Considerable knowledge of traffic flow patterns and parking
requirements of the campus.
Ability to recruit, schedule, and supervise the training and
duties of subordinates.
Ability to interact with a wide variety of publics firmly and
courteously.
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