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You are here: The Job Explorer > Job Description > Business and Finance > Customer Service Rep Responsibilities

Customer Service Rep Duties

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SUMMARY

An employee in this position typically performs a high volume of repetitive transactions and daily system maintenance. This person would work closely with university departmental budget representatives to verify and assure they remain within budget. This person also maintains current balance of unused funds for department.


DUTIES AND RESPONSIBILITIES

Reviews, assists, & approves budget amendments.

Explains budget P&P to other UGA staff.

Updates and balances transactions daily to database.

Checks personnel reports for accuracy before entering in payroll system.

Verifies with Expenditure Control.

Assists with preparation & distribution of information for the new budget.

Prepares monthly, quarterly, and annual reports.

Posts changes & credits; reconciles with university status reports.

Verify accuracy and availability of funds of purchase, check requests, and travel documents before entering into the system.

Performs related work as required.

EDUCATION AND EXPERIENCE

Graduation from a standard high school; or an equivalent combination of training and experience.

KNOWLEDGE, SKILLS AND ABILITIES

Considerable knowledge of budgetary principles and practices.

Ability to post credits and charges.

Knowledge of budget amendment system, university codes, and computers.

Ability to meet processing deadlines.

 

 


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