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Supervisor Resume Sample

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Full Name 26000 SE Stark St.

• Over 3 years successful experience in management and supervision

• Successfully converted a franchise business into an independent operation

• Proven ability to increase sales with superior customer service

• Strong focus on training employees to recognize that “The customer is always right.”

• Supervised operations with up to 25 employees:

  • -interviewed and hired based on scheduling and business needs

  • -trained and motivated employees to meet and exceed customer service expectations

  • -monitored the quality of employees’ work to meet company guidelines

• Ordered supplies based on projected sales

• Inventoried supplies to monitor costs

• Budgeted labor and supply costs to meet company guidelines

• Increased annual sales and exceeded company’s goals

• Trained cashiers in proper cash handling procedures

• Responsible for counting and balancing daily sales

• Responsible for cash, check and charge card transactions

• Entered labor hours and sales into computer database for tracking & balancing

• Talked with customers to understand and trouble shoot problems:

• -listened to complaints; found solutions to operational or service problems

• -monitored operations to identify any future problems or misunderstandings

• -successfully handled complaints from customers, which resulted in continued patronage

• Maintained product and service consistency and quality to increase sales