Police Radio Dispatcher Duties and Responsibilities
Purpose of Classification:
Receives calls from university community concerning crimes and
police emergencies; dispatches police unit to investigate complaint
and broadcasts all information necessary to ensure safety of
officers and public.
Distinguishing Characteristics:
This is
first in a series of three classifications. It is distinguished from
the Police Radio Dispatcher Senior in that the primary function is
performing duties of a dispatcher rather than supervising staff and
activities. Incumbents are required to maintain flexible work
schedules in order to accommodate weekend or evening shifts.
Examples of Duties:
- Receives emergency and non-emergency calls for service;
prioritizes the calls; dispatches appropriate police unit to
investigate.
- Relays pertinent information in a factual and concise
manner; relays instructions or inquiries from remote units.
- Monitors security camera, fire and intrusion alarms and
dispatches accordingly.
- Operates computer terminal to obtain vehicle and criminal
record information; enters data from officer reports to criminal
information system on computer.
- Types report logs of police activities during shift.
- Monitors teletype messages and relays important information
to officers.
- Assists visitors at front desk by answering inquiries or
providing information requested when no other staff is
available.
Knowledge, Skills and Abilities:
- Skill in determining priorities and handling high-pressure
situations.
- Skill in communicating clearly and concisely and relaying
details accurately.
- Skill in handling high volume telephone and visitor traffic.
- Skill in typing with high accuracy.
Minimum Qualifications:
Six
months' police dispatching experience AND six months' clerical
experience, which includes typing experience OR, One (1) year of
office/clerical or related experience in which necessary skills were
acquired; OR, Any equivalent combination of experience and/or
education from which comparable knowledge, skills and abilities have
been achieved.
Next: Police Radio Dispatcher Senior Job Description |
