Financial Aid Specialist Duties and Responsibilities
Purpose of Classification:
Reviews, verifies and analyzes financial aid applications and
documents to determine the type and amount of financial aid
available to students.
Distinguishing Characteristics:
This is
the first in a series of four classifications. Specialists may
calculate awards according to federal regulations and guidelines,
but Counselors decide any exceptions or interpretations to the
guidelines.
Examples of Duties:
- Collects and/or reviews financial aid applications to
determine completeness and eligibility for financial aid.
- Verifies accuracy of documents and consistency of data from
need analysis processor, federal tax returns, financial aid
transcripts verification document, and student information;
performs data analysis to identify discrepancies in data;
determines action for resolution.
- Requests additional information for incomplete or
inconsistent applications needed to perform accurate need
analysis.
- Processes applications according to federal guidelines or
regulations; denies aid if ineligible; performs needs analysis
calculations according to guidelines and determines eligibility
and appropriate award donors, adjustment, changes and/or
corrections.
- Answers questions, inquiries, or requests of students,
parents, lenders, guarantee agencies, staff in person, in
writing or by telephone regarding financial aid eligibility and
awards.
- Mails applications, debt management letters and other
documents or forms.
- Inputs information, changes, corrections, or new awards into
database.
- Conducts routine exit interviews with students according to
federal/donor regulations and processes paperwork for students
leaving school to inform them of obligations of loan agreements.
- Participates in the annual audit of student records and
record retention requirements.
- Assists in development and implementation of office
procedures.
- Participates in the planning and organization of the
awarding process to ensure compliance, to maintain quality
control of data (manual and automated), and to provide for
accurate and timely processing of applications.
- Prepares reports for specific financial aid programs.
Knowledge, Skills and Abilities:
- Knowledge of automated processing.
- Knowledge of government rules, regulations, guidelines and
procedures related to financial aid.
- Knowledge of supervisory techniques.
- Skill in entering data accurately.
- Skill in making simple calculations.
Minimum Qualifications:
Associate's degree in a field related to area of assignment AND one
year experience in financial aid processing environment OR, Three
years of directly related experience; OR, Any equivalent combination
of experience and/or education from which comparable knowledge,
skills and abilities have been achieved.
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